Warranty & Refund

1. Warranty Policy

We provide a 1-2 year limited warranty for customers who have purchased Das TooKii products from Das TooKii website store dastookii.com.

This warranty policy is not applied to the free gifts shipped from Das TooKii.

2. Return Policy
Das TooKii is to provide our best product and service to you. We offer Free Return within 90 Days from the Original Purchase Date for Refund with or without Reason.

The product must be purchased directly from Das TooKii website store, you may return your undamaged product and packaging within 90 days of purchase to receive a FULL REFUND for any reason.

Beyond the 90 days, If the reason for return isn’t quality-related, or any other damage caused by the unintended use of the product, the customer must pay the return shipping costs as well as the tariffs caused.

You may receive a return label from Das TooKii RMA technicians after your request is authorized. Just print out the return label and stamp it on the package. Call the shipping carrier to pick up your package.

To return the Das TooKii product, please click here to submit a quick return application.

3. Replacement Policy

Under our warranty policy, you can return the product for a replacement.

If the Returned Product is tested and found to be defective and covered by Das TooKii Limited Warranty, we will take care of all quality-related issues with a REPLACEMENT or FULL REFUND including any return shipping costs.

Under any circumstance, Das TooKii is NOT responsible for any customs clearance and/or duty, tax, fees that are enacted by the shipping carriers.

Das TooKii will ship the replacement product within 2-3 business days.

4. Refund

We will make a refund within 1-2 working days once the returned item is confirmed to arrive at our Das TooKii warehouse.