Shipping

1. Where We Ship

Order placed on Das TooKii's official website will be shipped to the following countries.

North America: the United States, Canada
Europe: Germany, Italy, Spain, the United Kingdom, France,Russia
Asia Pacific: Australia, Japan
The Middle East: United Arab Emirates


2. Shipping Fees

ONLY free shipping in the United States.

For other shipping countries, the shipping fees calculated by the item weight(kg) will be automatically charged on the checkout page.

Please note we are NOT responsible for any tariff, customs fee, duty, tax, or brokerage fee (if needed). It’s the recipients’ responsibility to pay the fees.

3. Shipping address

(Sorry. No P.O.Box address!)

Your order can be shipped to any physical address while we cannot deliver to P.O. Box address.

If the provided shipping address is invalid, your package will not be dispatched until our representative contact you for an address update.


4. Order Delivery

All of your orders will be processed within 2 business days(except pre-orders).

The estimated shipping time listed below is only our best estimate for your reference. Das TooKii is NOT liable for any loss or damage caused due to responsible reasons or unavoidable delay in the delivery of your order.

When the products are delivered, you are responsible to check the package is complete and undamaged, please check the product carefully before you sign for the delivery and you have the right to refuse the delivery.



5. Estimated Shipping Time

Ship from US Warehouse directly (3-6 Business Days to Most Areas in the US))

Ship from Canada Warehouse directly (5-8 Business Days to Most Areas in Canada)

Ship from European Warehouse directly (4-8 Business Days to Most Areas in Europe)

Ship from Australia Warehouse directly (5-7 Business Days to Most Areas in Australia)

Ship from Japan Warehouse directly (5-7 Business Days to Most Areas in Japan)

Ship from China Warehouse (10-14 Business Days to North America area, 7-12 Business Days to Europe area, 5-7 Business Days to Asia Pacific area, 7-12 Business Days to the Middle East area)



6. Check Your Order and Shipment

How to track your order and know when it ship?

(1) Check in the Email

Order updates will be sent to your contact email when the package is shipped that has delivery service information and tracking number.

(2) Check on Das TooKii Account

Sign in to your Das TooKii Account, you can view the order updates in “My ACCOUNT”-“ORDERS”.